Shipping policy
Shipping Policy – Judki.com
Keeping in mind the ongoing situation of COVID-19, we currently offer no-contact delivery to ensure safety. Deliveries may experience slight delays during this period.
But hey, that doesn’t mean you can’t shop! Grab your favourites from Judki and wait patiently, because “Sabar ka fal meetha hota hai!” 😊
1. Order Processing & Dispatch Time
At Judki, every outfit is prepared with attention to detail and quality.
Ready-to-Ship Orders: Dispatched within 5 to 12 business days
Handcrafted / Made-to-Order Products: Dispatched within 20 to 35 business days, depending on design complexity
Handcrafted / Made-to-Order Pieces: Due to intricate handwork and detailing, these pieces require additional time and may take 20 to 35 business days for dispatch.
Please note: Dispatch timelines are estimates and may vary slightly during peak seasons or due to unforeseen circumstances.
2. Delivery Timeline
Once dispatched, orders are typically delivered within 3 to 7 working days across India
Delivery timelines may vary based on location, courier service, and external factors
📦 Tracking Details:
Tracking information will be shared via WhatsApp and SMS once your order is shipped.
3. Shipping Charges
Shipping charges (if applicable) are clearly displayed at checkoutWe may offer free shipping on selected products, promotions, or order values
4. Cash on Delivery (COD) & Part Payment Policy
To ensure smooth operations and avoid fake orders, we follow a strict payment policy:
Orders may require a partial advance payment for confirmation
The remaining amount is payable at the time of delivery (COD)
🚫 Important:
If a customer refuses to accept the order at delivery, the advance/booking amount will NOT be refunded under any circumstances.
5. Order Delays & Communication
While we strive to deliver on time, delays may occur due to:
High demand during sales, festivals, or peak seasons
Handcrafted production timelines
Courier/logistics disruptions
Unforeseen external circumstances
📢 In such cases, we will notify you via:
Phone Call
We sincerely appreciate your patience and cooperation.
6. Secure Packaging
We ensure that all orders are packed using high-quality, secure packaging to protect your garments. Each product is handled with care to maintain its premium quality.
7. Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate while placing the order
If delivery fails due to incorrect address or unavailability, re-shipping charges may apply
Continuous failure to accept COD orders may result in restriction on future orders
8. Returns, Refunds & Exchanges
For detailed information regarding returns or refunds, please refer to our:
👉 [Refund & Return Policy] (Add your page link here)
9. Contact Us
For any questions or concerns regarding your order, feel free to reach out:
📧 Email: info.judkifashion01@gmail.com
We aim to respond within 24–48 business hours.